Debbie Lewis

The client

Debbie Lewis, on behalf of the NatWest Accelerator programme, commissioned this training session for employees responsible for running the accelerator programmes. These front-facing staff engage regularly with business customers, but they needed professional guidance on presenting effectively.

The challenge

While the team excelled in client interactions, they had never received structured presentation training. Their key challenges included:

• Uncertainty about how to structure an engaging presentation
• Lack of confidence when speaking in front of an audience
• Limited knowledge of techniques for both in-person and virtual presenting

The solution – action taken

Debbie chose to work with Sarina, having been impressed by her award-winning background with Toastmasters and her engaging, informative social media content. Sarina provided a structured and efficient training process, including:

• A tailored training session covering key aspects of public speaking
• Practical tips for delivering presentations both online and in person
• Hands-on exercises to build confidence and improve delivery
• Techniques for structuring talks to maximise audience engagement
• Advice on different presenting styles to suit various situations

Results – outcomes and benefits

The training had a significant impact on the attendees, leading to –

• A boost in confidence when presenting to an audience
• Clearer, more structured presentations
• Practical strategies for engaging and holding the audience’s attention
• Enthusiastic feedback from participants, who gained useful, actionable insights

Client Testimonial

“Sarina, thank you so much for supporting our ‘all team’ offsite for NatWest enterprise yesterday- a tough gig; the graveyard shift (last speaker) at the end of a whopping high energy, action-packed day (and after the sugary mid afternoon treats!) A room filled with fulltime presenters and high expectations… I had no doubt that you’d land wonderfully, and you did.

The entire process of dealing with you has been so professional and effortless, you have responded efficiently, flexibly, expertly, and considered all of our objectives and challenges to create the perfect offering.

You rocked!”

October 2023

Conclusion – summary and future outlook

Through structured, hands-on training, the NatWest Accelerator team gained the confidence and skills needed to present effectively. This session equipped them with practical techniques they can apply in both online and in-person settings, helping them communicate more clearly and engage their audience with confidence.